- Wells Automotive
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| After going through a long and frustrating repair ordeal elsewhere, bringing our company vehicle to Wells Automotive for a second opinion turned out to be one of the best decisions we could have made. What impressed me most was not only the accurate diagnosis and efficient repair, but the exceptional customer service throughout the entire experience. KC and Juanita at the front desk were wonderful. As someone who is not mechanically knowledgeable, I really appreciated how they were able to explain the technician's findings and recommendations to me in plain English without ever making me feel overwhelmed or pressured. Both ladies clearly have a solid understanding of automobiles themselves, which gave me a great deal of confidence communicating with them. As a fellow woman and small-business owner, I especially appreciated the combination of knowledge, professionalism, accountability, and genuine care that KC and Juanita demonstrated. Five stars to the Wells Automotive team, and a special thank-you to KC and Juanita. Your professionalism and kindness made a stressful situation so much easier. Wells has earned our trust and our future business. |
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| Very happy with the service we received. Wells even fixed what ended up being an unrelated issue, free of charge, when we brought the vehicle back a couple days later. |
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| Fast reliable service at a reasonable price. |
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| Everyone was very helpful and knowledgeable. Most places I?ve been to I always feel that I had been taken advantage of in some kind of way but at Wells everything was explained to me before they did any work. Very appreciative of what they did and how they treated me. We?ll be back if need be and have already told friends about Wells Automotive!!!!! |
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| I have been using Wells for a few years now, it started out with my business and now I use them for my personal vehicles also. They do everything for you, they are upfront and honest. I have no reason to seek anywhere else. |
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| Wells has always been straight forward with fixing what needed to be fixed without the upcharge sales of other local repair shops. They stand behind their work. The staff are great!! Will continue to use Wells as long as I am in the area!! |
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| Great service! I was updated on what was happening with my vehicle and repairs were completed to my satisfaction. |
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| I had terrible work performed on my truck by another shop. Wells Automotive quickly identified the defects and repaired my truck in the time quoted and at a reasonable price. I HIGHLY RECOMMEND WELLS AUTOMOTIVE |
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| Juanita was great! I needed a place for a Maryland out of state inspection and Wells took care of everything to make sure the truck passed. |
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| Your front-desk staff is top quality. They went well beyond the usual mode to help me obtain and return a rental car while work was being performed on my vehicle. The repair work appears also to have been top-quality. Many thanks to KC for her assistance. |
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| Have taken several vehicles into Wells Automotive over the years and have always had exceptional service. The folks at the front desk are always helpful and listen to what I have to say about the issue. The mechanics do a wonderful job on the repairs and often go above and beyond to ensure the issue is addressed completely. There is a lot of experience in the shop and it shows in the work that Wells Automotive mechanics performs. |
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| Wells Automotive has been working on my vehicle for year's. I trust them completely in taking care of my car and great customer service .Thank you |
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| Wells automotive is a honest to goodness shop. The staff is very friendly and professional. |